Welcome to the Help for Landlords page! Here you’ll find all the essential tools and resources to manage your property efficiently with ElliotLee.
ElliotLee uses the Street App, a comprehensive tool that allows you to efficiently manage your rental properties. With the app, you’ll have access to:
iOS: Download on the App Store
Android: Download on Google Play
We’ve provided a helpful guide to the app in this video, which explains how to navigate the app and make the most of its features:
Our office hours for property management are as follows:
Monday – Friday: 10:00 AM – 6:00 PM
Saturday – Sunday: Closed
If you have an urgent query outside of these hours, please contact us via your dedicated WhatsApp group chat and we will respond as soon as possible.
ElliotLee manages maintenance requests for all fully managed properties. Through the Our App, requests are submitted by tenants and you can track all maintenance requests and approve quotation directly from the app until job completion.
To further streamline the process, tenants can benefit from AI-powered maintenance assistance. Your tenants can get fast solutions for any small or major maintenance issue. They simply type in their problem and receive instant advice. For issues that cannot be instantly resolved, tenants can easily submit a report, including photos and videos, directly to us via the app. This ensures we respond to all issues quickly and efficiently