The true reason behind our clients’ satisfaction comes down to our exceptional and highly trained staff
Elliot Lamerton MNAEA MARLA, Managing Director
Elliot is different to just about any other young professional you might meet – from the moment he was introduced to estate agency in 1998 he viewed it as an athletic arena where he could apply innovation and skill in order to win. With the support of his family, Elliot teamed up with Lee at the youthful age of 23 and opened up ElliotLee, now over 10 years down the line he has managed to create a recognisable brand in the locality, a highly desirable custom recruitment and training programme, and countless happy tenants, landlords, developers, buyers, and vendors.
With an acute attention to detail and a very “outside the box” way of thinking, Elliot has managed to reinvent the way ElliotLee run – from the bottom up, building a strong foundation for his staff. He understands that consistency is key to everything that is done, whether it be a small daily task or a project involving several members of the team. Elliot believes that his staff hold the key to ElliotLee’s success which is why ElliotLee launched the next levEL training centre, with weekly training sessions held for the team held by the senior staff, directors, and special guest contributors – even the occasional celebrity trainer! Elliot sees true value in spending time setting and recording training standards, and gives all staff the chance to attend the next levEL training sessions to unlock their hidden potential. In these invaluable sessions, Elliot conveys that it’s not always the hard sale – it’s also about learning to understand body language, tone of voice and pinpointing missed opportunities in order to progress and develop.
When Elliot is not in the office, he loves spending time with his wife Nicola and their 3 girls Georgia, Isabelle & Mille, they sure do keep him occupied on Dad duties… If he’s not with the girls you will find him on the football pitch – well, on the side lines cheering the team on!
Lee Pottle MNAEA, CEO
Lee is half of the visionary duo of ElliotLee, whose career is long and storied for his young age. Now a recognisable figure in the estate agency industry, Lee is renowned for his remarkably accurate valuation abilities, for his influence on creating a stable and family-like working environment for his employees, and for his community leadership. The property industry has taken him from a young 18 year old fresh out of Sixth Form and straight into Lettings, quickly being promoted to Lettings Manager, Lee was then given equity partnership for a multi office independent company at 21 years of age. However, when Lee met Elliot, the two professionals knew that their partnership was ‘meant to be’ and they have never turned back since opening their first location in 2004. Elliot and Lee are changing the face of the property industry in every market they serve, with such revolutionary ideas such as Open Homes, unique fee structures, and helping developers to better serve their localities. None of us on the team would be here without the foresight and hard work of Lee Pottle!
In his time away from the office, Lee can be found at the races with his beautiful wife Lorna, at his son Jamie’s QPR football matches, or helping his daughter Chloe get a head start on her property portfolio.
Hannah Petford, Director of Operations
Hannah is the type of team member that any company in the world would be lucky to have – she is dedicated, optimistic, outcome-focused and she knows how to think big. With nearly a decade of experience in customer service and client-facing administration, Hannah began her career in property in 2009 as a Lettings Consultant. After learning the ins and outs of new tenancies, renewals, and contracts, Hannah’s expertise in both property and administration became so invaluable to the company that she became the very first Company Directors’ Assistant in 2011. As the company grew, it became clear that Hannah’s role was not large enough to take full advantage of her unique skill set, and so she was promoted to being the youngest ever Director of Operations in the history of the company. Hannah says that working her way up the ladder has given her a wealth of knowledge in the property industry, and she uses this knowledge to help mentor the newer members of the team.
Hannah truly lives her dream and after years of hard work she has just completed on her very own property! She looks forward to renovating the space and creating her dream home by reaching out to her professional network and using the skills she’s acquired in her career in order to truly make the space her own.
James Burgess MNAEA, Sales Director
James started his career at ElliotLee in 2006 in the role of Lettings & Sales Consultant, proving that he had what it took to be a key part of the team and consistently excelling his targets. ElliotLee saw a unique potential in James, and shortly after, James became the Lettings Manager. Continuing his reign as Top Consultant, he led the team to some of their best months for deals. After taking some time out for the birth of his daughter, he re-joined the ElliotLee team in early 2014. With his wealth of previous experience in both the Sales & Lettings departments, it was the only option for James to be promoted to Sales Director, overseeing both teams and some areas of staff training.
When he’s not in the office, along with spending time with his family, James also loves to carry on the old family tradition of going on the boys’ annual fishing trip. He’s part of the furniture at ElliotLee and is still very well known among clients from way back at the start!
Nicola Lamerton, Accounts Manager
Nicola has worked with ElliotLee since the day we opened our doors. She has a background in accounts, having spent over 10 years working at Barclays Bank.
As well as working at ElliotLee, she is married to Managing Director Elliot and a proud mum of 3 girls. She has said if there is one thing she could spend the whole day doing, it would be sleeping–we’re not surprised! Nicola is a valued member of the team, and we’re looking forward to the next generation of Lamertons to start working at ElliotLee.
Lorna Pottle, HR Manager
Lorna has been a vital part of the ElliotLee family since day one, and uses her previous experience in HR to ensure ElliotLee’s employees are compliant. Lorna is at the forefront of streamlining the staff training and health & safety, and that is just the tip of the iceberg. In three words, Lorna would describe herself as loyal, trustworthy and fun, which runs alongside ElliotLee’s nine company values. Lorna is a firm believer in treating people with the same respect that you expect in return. This is a why she is so well-respected by all the employees with her fair but firm approach to all things HR.
Lorna is married to ElliotLee’s CEO Lee and is a full-time mum of two lovely children.
Chloe Williams, Property Consultant
Chloe joined ElliotLee as part of the Saturday Support team at the start of 2016 whilst completing her A-Levels. After finishing her exams she decided that she enjoyed the role so much she wanted to make it a full time career. Chloe has joined the Lettings department and now works with the Lettings team to help our Landlords find A1 Tenants and Tenants find their dream home.
Chloe is motivated by success and building her own future, she is working towards purchasing her very own property one day! What better career to choose when that is the long term goal… She will use her time in the office to build her knowledge of the industry, attending all the training sessions on offer to her. She is working towards completing her NFOPP exams in order to get her NAEA status.
Chloe is the type of person that would be able to brighten even the darkest of days, she always has a smile on her face and a skip in her step. If she continues at this rate who knows where she will be in the next few years.
Julie Carasco, Credit Controller
Julie has been in the accounting world since leaving school so has a vast knowledge and understanding of the best way to reach the end result. Having spent over 20 years in the accounts industry Julie took a 2 year gap in her career to try something new and spent the time cooking dinners for the elderly, however she found that she missed the buzz that credit control gave her and has been back in the industry ever since. Outside work Julie loves to volunteer with various charities, her most recent stint is being a cheerer at the Run race up in London, giving support to those pounding the pavements!
Alex Simms, Lettings & Sales Administrator
Alex joined ElliotLee as one of our first ever Apprentices, she has successfully completed her Apprenticeship and is now a permanent member of the team! Alex has shown a real passion for growing her knowledge for the property industry and understanding how the operations team plays such a crucial part in the day-today running’s of the business. Alex is fast becoming one to watch, hot on the tails of her more experienced colleagues taking on and owning projects. Alex has said she would be lost if she didn’t have her lip liner, lashes and hair extensions… She may look like a girly girl but don’t let her exterior fool you, in her spare time she loves to relax and watch the game of 2 side – Football! She’s supported Arsenal since day one, going to the home games and cheering on the player. She thinks this is where she got her love of being part of a team from…
We’ve been blown away by Alex’s ability to adapt to new projects and in the short space of time she’s been with ElliotLee she has really taken to office life. We cant wait to see how Alex will continue to develop her industry knowledge over the coming months – We see a very bright future ahead for her at ElliotLee.
Atlanta George, Progression Administrator
Atlanta initially joined the company as an Apprentice Administrator and after working hard within the company for 12 months she successfully passed her Apprenticeship program and was offered a full time position as a Progression Administrator. She loves the idea of having a project to focus on, there doesn’t seem to be a task too big for Atlanta.
Atlanta’s dream is to one day own a house – with its own jacuzzi and sauna (of course!) for her to sit back & relax in. If she had a few days off, you’d be likely to find her showing off her daring side on the ski slopes, she has become quite the expert since first braving the sport at only 3 years old!
Atlanta is constantly wanting to learn something new and has picked up an astonishing amount since starting with the company. With a very logical way of thinking she’s hot on the tails of her more advanced colleagues when it comes to problem solving tasks.
She has become a key member of the team and we are looking forward to Atlanta’s continued development within the team.
Melanie Jones, Trainee Admin Apprentice
Melanie is one of ElliotLee’s apprentices who has joined the team to gain “on the job experience” which will help get her closer to her dream of one day owning her own home.
Although Melanie is only young she already has previous customer facing experience under her belt, working in retail during her sixth form years where she gained vital experience which she has managed to transfer to her role within ElliotLee.
The future goals she has set for herself are what motivates her to work hard and she would love to travel the world one day collecting a shell from every beach she visits to add to her collection! If she could travel back in time to any year she said she’s love to stop off in the 1960’s where the average house price was only £2,530 – What a bargain!
She is described by her friends as “The Funny One” and if you ask anyone of her colleagues they will be quick to back that up, with her quick wit and charismatic charm Melanie has a very grown up head on her shoulders and we are so excited for the path ahead.
Khyla Dominguez-Corbett, Trainee Property Consultant Apprentice
Khyla has joined the team as one of ElliotLee’s youngest Apprentices. Despite her age, she has already gained experience in face to face customer interactions having worked in the hairdressing sector, she is now looking to transfer these skills into an office environment to start building on her career.
We have all been impressed by Khyla’s variety of skills, including being fluent in Spanish! When asked what her ideal holiday would be she answered relaxing with a book during the day and dancing all through the night – It’s no wonder her friends describe her as energetic!
Khyla is a “glass half full” kind of person who enjoys making others laugh. With her charm and determination we see a very bright future for her at ElliotLee.
Henry Townsend, Trainee Property Consultant Apprentice
Henry has joined the team as a Trainee Property Consultant Apprentice looking to gain some on the job training whilst working towards an NVQ Level 2 award. Having completed his A-Levels, he was eager to get stuck straight in and put his skills and knowledge into a role within ElliotLee.
When asked what he couldn’t go a day without, Henry replied straight away with his guitar! He hopes to one day be able to play as well as his hero John Mayer and often entertains the rest of the team with an acoustic sing a long mid afternoon! When not practicing his music, you’re likely to find him running round the local football pitch with his friends.
Henry is hard working, friendly and completes every task to a high standard. If he continues on this path we’re excited to see what the future holds for him at ElliotLee.